FA99 Terms and Conditions — Usage Guidelines Official Betting Platform

These Terms and Conditions ("Agreement") govern your use of the FA99 online betting platform, accessible via the official website at fa99.st and the FA99 mobile app ("Platform"). This Agreement is between you as an individual user ("Member" or "You") and FA99 as the service provider ("FA99", "We" or "Platform").

By registering a new account, logging into an existing account, or using any feature or service provided by FA99, you expressly and unconditionally agree to be bound by all provisions of this Agreement. If you do not agree with any part of these terms, please cease using the FA99 platform immediately.

FA99 reserves the right to update, amend, or replace these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are aware of the currently applicable version. Continued use of the platform following any changes to the terms constitutes acceptance of the amended terms.

To register and use FA99 services, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years old at the time of registration. FA99 has a zero-tolerance policy towards underage participation.
• You register and use the platform in your own personal capacity, and not on behalf of any third party.
• You deposit funds from legitimate sources and not from proceeds of any illegal activity.
• You are not located in any jurisdiction that prohibits or restricts online wagering activities under applicable local laws.
• You have not previously been banned from using the FA99 platform for fraud, misconduct, or breach of terms.
• You may only hold one active account on FA99 at any time — multiple account registrations are strictly prohibited.

Each individual is only permitted to hold one (1) FA99 account only. Multiple account registrations, whether using different names, email addresses, phone numbers or any other information, are strictly prohibited and may result in the closure of all associated accounts and freezing of account balances.

Upon registering, you agree to:

• Providing truthful, accurate, current, and complete information as required in the registration form.
• Maintaining and updating your account information to ensure it remains accurate and current.
• Keeping your account password confidential and not sharing your login credentials with any other party.
• Notifying FA99 immediately if you suspect your account has been accessed by an unauthorized party.

You are solely responsible for all activities that occur under your account. FA99 will not be liable for any losses arising from third-party use of your account due to your failure to keep your login credentials secure.

FA99 accepts deposits via a variety of secure and recognized payment methods, including FPX bank transfers, local e-wallets (Touch 'n Go eWallet, GrabPay, Boost), and other methods displayed on the platform's deposit page. All deposits are processed in real time and credited to your account instantly upon successful transaction confirmation.

• The minimum deposit amount is as stated on the FA99 deposit page, depending on your chosen payment method.
• All deposited funds must come from a legitimate source and belong to you personally — FA99 does not accept deposits from third-party accounts.
• FA99 does not charge any processing fees on member deposits under normal circumstances.
• Any suspicious deposit or one whose source cannot be verified may be held pending completion of the verification process.
• Failed or delayed deposits resulting from technical issues on the part of the bank or payment provider are beyond FA99's control.

FA99 processes withdrawal requests promptly and transparently. Most withdrawals are completed within 5 to 30 minutes, depending on the withdrawal method and the time the request is submitted. The following terms apply to all withdrawals:

1. Withdrawals may only be made to a bank account or e-wallet registered in your own name. FA99 does not process withdrawals to third-party accounts.
2. Before your first withdrawal is processed, you may be required to complete KYC verification by submitting a copy of your ID and proof of bank account ownership.
3. Any active bonuses in your account may be subject to a wagering requirement before withdrawal is permitted — check the respective bonus terms for full details.
4. FA99 reserves the right to delay withdrawals by up to 5 business days for cases requiring additional security review.
5. Withdrawals detected as linked to fraudulent activity or breaches of terms will be withheld and may be reported to the relevant authorities.

FA99 offers a range of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to specific terms and conditions stated on their respective promotions pages. The general terms applicable to all FA99 bonuses are as follows:

• Every bonus carries a rollover requirement that must be met before winnings derived from that bonus can be withdrawn.
• The welcome bonus is only available to new members making their first deposit who have not previously received any FA99 bonus.
• Each member is eligible to receive a specific bonus once only, unless otherwise stated in the relevant promotion's terms.
• Using multiple accounts to repeatedly claim bonuses is fraudulent and will result in all bonuses being voided and all accounts being closed.
• FA99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus value cannot be directly converted to cash — only winnings generated through wagering with bonus funds may be withdrawn once the rollover requirement is met.

All bets placed on the FA99 platform are subject to the specific rules for each sport or game type. In addition, the following general rules apply to all bet types on FA99:

• Confirmed bets cannot be cancelled or amended except under conditions specified by FA99 (e.g., a match is cancelled or postponed beyond the designated period).
• The odds displayed at the time a bet is confirmed are the locked odds that apply to that bet.
• FA99 reserves the right to decline, void, or limit any bet without providing a reason, particularly where fraud or manipulation is suspected.
• In the event of a dispute regarding game or betting outcomes, FA99's decision is final and binding.
• Bets placed during system outages or platform instability may be voided by FA99.
• Odds display errors resulting from technical faults entitle FA99 to void the affected bets and return the wagered funds to the member's account.

You agree not to engage in any of the following activities while using the FA99 platform. Violation of any of these prohibitions may result in immediate action, including account closure and freezing of funds:

• Use of automated software, bots, scripts, or third-party tools to access or interact with the FA99 platform.
• Any form of collusion or coordination between players to cheat the platform or other players.
• Money laundering through repeated deposits and withdrawals without meaningful wagering activity.
• Impersonating FA99 staff or other authorities to gain privileges or access other players' account information.
• Exploiting any bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
• Disrupting, attacking, or attempting to breach the technical infrastructure of FA99.

You may close your FA99 account at any time by contacting our support team. Any valid remaining balance will be processed for withdrawal within the stipulated timeframe once all security checks are completed.

FA99 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• The registration information provided was found to be false, misleading, or inaccurate.
• Failure to submit the requested KYC documents within the stipulated timeframe.
• Detection of fraudulent activity, money laundering, or other illegal activities.
• Requests from relevant authorities or regulatory bodies.

If an account is closed due to a terms violation, FA99 reserves the right to withhold the remaining balance until an internal investigation is concluded. Funds linked to proven fraudulent activity will not be returned.

The FA99 platform is provided on an "as-is" basis and FA99 makes no warranties, express or implied, regarding continuous availability, accuracy of information, or the platform's fitness for any particular purpose.

• FA99 is not liable for any financial losses arising from your betting activities on this platform.
• FA99 is not liable for service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or regulatory orders.
• Under no circumstances shall FA99's liability to you exceed the amount you deposited in the 30 days prior to the claim being made.
• FA99 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform.

FA99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. The latest version will always be available on this page with an updated effective date.

For significant amendments, FA99 will endeavour to notify members via in-platform notifications or the registered account email. However, it remains your responsibility to review this page periodically. Continued use of the FA99 platform after any updated terms are published will be considered your acceptance of those revised terms.

If you have any questions, concerns, or feedback regarding FA99's Terms and Conditions, our support team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the FA99 platform and mobile app.
• Email: [email protected] (response within 24 hours on business days).
• Telegram: Contact a FA99 support agent via our official Telegram channel.

For issues related to responsible betting or self-exclusion assistance, please visit the Responsible Gaming us for available information and support resources.